Thursday, September 15, 2016
Big Brother Is Watching, Documenting,
Dictating, and Paying You
Big Brother is watching you.
George Orwell, 1984
He who pays the piper calls the tune
Proverb
Times are changing
In the
good old days, after World War II, physicians got much of what they
wanted. They had access to more
resources and unprecedented economic growth.
The public wanted more health care, more physicians, and more hospitals.
Physicians were respected, were deferred
to, and received the money they wanted. The medical world was theirs for the taking.
But then came Medicare in 1965, rising
costs, diagnostic related groups, managed care,
the HMO Act of 1973, medical technology advances, computer driven CT and MRI scans, renal
dialysis, organ transplants, and joint replacements, and open heart procedures,
stents, and the relentless rise of
government and corporate surrogates such
as insurers, hospitals, integrated
health organizations, big pharma, and
the so-called medical industrial complex.
Along with this rise came shifting sources of
power and influence. Physicians were no
longer that only game in town. They had
to set aside time, energy, and personal resources to form organizations and to
devote their time to activities they did not find personally satisfying to keep
their place in power spectrum.
Power became diffuse. Government, because it was paying for more
and more care, began to dictate the terms of patient engagement – what procedures could be done and what price. Physicians had to negotiate with insurers
to remain in their networks.
Government become more watchful,
meddlesome, and intrusive, and with new computer technologies, they had the
power to impose their will. Government decided tat power could be exercised in the
form of electronic records which could
be installed in every doctor’s office and could be used to document everything entailed in the diagnostic and
therapeutic activity. Furthermore, it could used to determine what was of “value”
to the patient, what was the proper optimal
quality/outcome equation, what separated
the good doctors from the bad doctors,
what they should be paid, and how
this magical electronic technology could be used to centralize power, to homogenize and standardize physician behavior,
and achieve continuous quality improvement and total quality control.
But
government failed to recognize that there is no magical way to influence
physicians and to bring them to heel, that quality is an elusive concept, that individual physicians and patients
cannot be reduced to data points, that
physicians and patients alike cherish privacy and confidentiality , that data on populations may not apply to
individuals, and that somebody must
decide what to do and how to diagnose and treat individual patients.
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