What People Want from Exchanges : Low
Monthly Premium Price
All men have their price.
Sir Robert Walpole (1676-1745), Memoirs of Walpole
The real price of everything is the
toil and trouble of acquiring it.
Adam Smith (1723-1790), The Wealth of Nations
A central
tenet of these Medinnovation blog posts is: there is
rarely anything new under the sun, human nature rarely changes.
I thought of
this tenet when I lunched today with two luminaries from Rhode Island, a quintessential Blue State, firmly in
Obamacare’s hip pocket.
I read today
about Insurers’ apprehensions about Obamacare(Anna Wilde Matthws, “Insurers Take
Obamacare for a Spin, July 15, WSJ)
The
insurers’ concerns focus on this question: what matters most to consumers?
As it turns
out, it’s no contest: it’s all about money.
Here’s what
consumers had to say in response this question by Blue Cross & Blue Shield
of Rhode Island:
When deciding on what plan to purchase, how important was each
of the following in your decision on what plan you selected?
Ranked
number 1, or 2 or 3, with total of 1,2,
3 ranks
·
Monthly
premium you are responsible for: 48%, or
26%%, 74%
·
Maximum
out of pocket expense: ranked 1, 2, or 3 – 11%, or 29%, 40%
·
Cost/co-payment
per doctor visit – 8%, or 31%, 39%
·
Prescription
drug benefit – 5%, or 27%, 32%
·
Individual
deductible amount – 8%, or 22%, 30%
·
Family
deductible amount – 7%, or 21%, 28%
·
Brand
of insurance company- 5%, or 14%, 19%
·
Network
access – 3%, or 13%, 16%
·
In-patient
hospital benefits – 3%, or 10%, 13%
·
Emergency
room benefit – 2%, or 8%, 10%
In other
words, when push comes to shove, it’s the monthly premium that counts over all other factors.
This is crucial for Blue Cross & Blue Shield of Rhode Island, which expects its
16,000 individual market to grow from 16,000 to 36,000 new people in 2014. In its test marketing, the Blues had a
problem with Hispanics, only 4 of 500
people completed a Spanish-language version of the BCBS simulation test. Too much toil and trouble, I suppose. Other test
respondents take only 9 minutes to answer the question, meaning they weremost
interested in price not in the other options.
The devil may be in the option details, but the decision is in the monthly
premiums.
Tweet: Insurer
test-runs of health plan o offered on
exchanges indicate consumers are
interested monthly premiums
prices, not other options.
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