Online Healthcare Innovation
Forum: Will Digital Disruption Turn the
Healthcare Power Structure Upside Down?
Is the age of the big corporation
over? Mr. McQuivey’s argument is that
digital tools now exist that allow almost anyone to become a disruptive innovator.
Review of Digital Disruption, by James McQuivey, Amazon, 171 pages, $24.95,
2013
The groundswell is: A social trend in which people use technologies to get the things they need from each other, rather than from traditional institutions.
Charlene Li and Josh Bernoff, The Groundswell: Winning int a World Transformed by Social Technologies, Harvard University Press, Amazon, 286 pages, $16.38, 2008
I shall discuss the struggle now
going on for control of health care. The
struggle is mainly between the management of corporations and physicians. It is a struggle for power.
Richard Reece, And Who Shall Care for the Sick? The Corporate Transformation of
Medicine in Minnesota, Amazon, new $74.96, used, $1.99, 278 pages, 1988
Lately a
series of books – The Innovator’s
Dilemma, Groundwell, Disruptive Disruption, and The End or Power – with the same theme
have appeared.
That theme
is that digital disruptions have turned the world upside down and will end the power structure as we know it. Kodak has gone bankrupt; newspapers and print books
are becoming things of the past; shoppers are buying online rather than in retail outlets; and
health consumers are getting their information online rather than from doctors,
hospital, health plans, and government.
Will instantaneous communication end the power of government,
health plans, hospitals, physicians, and health care suppliers, and turn that power over to universally connected
consumers?
This is a question worth pondering.
First, I don’t doubt the digital revolution is transforming
medicine and healthcare. Hospitals and
doctors are being judged and paid on the basis of Big Data. Every doctor and every hospitals is being
rewarded and paid for installing “interoperable” data systems. Government is unleashing the Net to overhaul health
care.
Second, I
doubt that the digital revolution will end the power structure as we know
it. Healthcare corporations can employ digital disruption to defend their
turf. Corporations can create “innovation
teams”to identify disruptive opportunities.
Third, I believe digital disruptions will create opportunities for consumers, physicians, and small
businesses. They can become disruptive
innovators and power-brokers in their own right.
·
Consumers
can now own their own health savings accounts,
bypassing HMOs and PPOs and shopping for affordable health care based on information gleaned from
the Internet. Consumers can refuse to patronize practices who do not communicate
electronically adn whose prices are not competitive.
·
Physicians
can go around 3rd parties by returning to cash-only and concierge
practices, slashing their overhead, and using mobile digital tools that allow
them remain small and efficient.
·
Hospitals can decentralize their operations and remain small by collaborating
virtually with doctors. Using their team-based
administrative and digital skills, hospitals can monitor care from a distance
and market the latest in robotic and advanced innovative medical advances.
·
Businesses
can self-insure and reduce full-time employees to part-time workers to avoid
electronic health exchanges and
Obamacare's costly and restrictive provisions.
Tweet: Digital disruptions will change
how consumers, hospitals, and doctors do
business and will empower consumers to get what they want.
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