Tuesday, April 5, 2016
CMSBS
and CJR
I am
aware what you must be thinking,
CMSBS
is bureaucratic language stinking.
Well, you’re
partly right but mostly wrong.
CMS is a well-known governmental dipthong,
short
for Centers for Medicare and Medicaid Services,
BS
stands not what you think but for Bundled Services,
By 2019
CMS hopes to merge bills for episodes of care
into a
consolidated bill for preop, op, and postop fare,
Thereby
making care seamless and collaborative,
under
the illusion everything will be
co-operative.
CMS
will start with artificial hip and knee insertions,
and presumably for other types of joint reversions.
CMS
will call this CJR – Comprehensive Joint Replacements-
to wipe
out any trace of multiple bill
placements,
Hospitals,
doctors, and rehab services are not yet ready,
And for
the new billing arrangements are unsteady,
But
never mind, CMS says what health care
needs now,
is a federal acronym to rein in the runaway cash
cow.
Are We
a Bottom-Up or Top-Down Health Care Nation?
Despite
the conceits of New York and Boston, almost nothing starts there. In the course of my daily work, I have been
overwhelmingly impressed with the extent to which America is a bottom-up
society. Trends are bottom-up, fads
top-own.
John
Naisbitt, Megatrends, 1982
Bottom-Up Thinking
Here I shall argue that America is a bottom-up, not a top-down society; that every health care organization, large or small, rests on its own bottom; that individual self-reliance beats government
dependence; that there are limits of government
intervention into the health system; that government tyranny may result from
control of economic decision-making through centralized
planning; and that the chief danger of government economic omnipotence is
loss of individual enterprise and serfdom.
America was founded on the belief that government is best that governs
least, that the majority at the bottom
rules over the minority at the top; that
equal opportunity trumps equal results;
that you cannot standardize individual behavior through government fiat; and that,
in the end, market competition is more efficient than government coercion.
Top-Down
Thinking
ObamaCare epitomizes top-down thinking. It does this largely through a series of
mandates – individual mandates, business mandates, religious mandates, and physician mandates. The physician
mandates rest on the thesis that one can
calculate “value” through an interlocking system of electronic health records,
that one can regulate physician behavior
through centralized planning, that
outside experts and managers, not physicians or patients, and that government, not markets, know best.
The
Other Side of the Argument
There is, of course, another side to this argument,
namely, that ObamaCare has ensured coverage to roughly 20 million
previously uninsured people; that
Medicare and Medicaid and ObamaCare now cover roughly 150 million Americans and
are widely popular and inextricable ; that outcomes based on
data are more objective than subjective judgments by patients and physicians; that the people have spoken in favor of Obama
in 2008 and 2012; and that government compassion for all should override
passion for individualism, which generates greed and social inequities; and that
economic populism, and business ethics as exemplified
by conservatives, has no. place in civilized society.
I do not know how to
resolve these differences so I turned to
Topsy-Turvy, my medical market guru, for guidance.
Topsy-Turvy: An Interview with a Medical
Market Guru
Q: Why do you call yourself a Topsy-Turvy Medical Market Guru?
A: Because the medical markets are turning upside down. The top is where the bottom should be, and everything is inverted or reversed from where it ought to be. A guru, of course, is someone who knows everything about everything. That’s me.
Q: Explain. Please.
A: Well, everything is consolidating at the top, in hospitals, health exchanges, health plans, and government but they are decentralizing at the bottom in the form of patient-centered, consumer-driven care with removal of those “silos” between different parts of the health system. Everything in the future will be “coordinated” and dictated by data, evidence, and value, as defined from the top-down but resented from the bottom-up.
Q: Examples. Please.
A: Take hospitals. They’re getting bigger and bigger and will soon employ 70% of all doctors and 90% of young doctors, but hospitals are setting up offices and clinics outside their walls to make their services more convenient. Of course, all hospitals and all doctors will have electronic records. Meanwhile doctors at the bottom in private practice are a dying breed.
Take health exchanges. They are a perfect example of top-down government. By February 15, the end of their 2nd sign-up period, the exchanges will have 12.7 million members. Yet 250,000 doctors at the bottom have decided not to accept health exchange members.
Consider Medicaid. It is growing like Topsy. It will soon top 70 million membership. Even conservative states, like Indiana, are reeling in more Medicaid recipients. Yet some 30% to 40% of doctors, depending on the state, refuse to accept those in Medicaid or health exchange plans. And as many as 20% no longer accept new Medicare patients, who are growing in numbers at the rate of 10,000 a day. Bottoms-up are is down.
Think about ObamaCare as a whole. It’s a budgetary sink hole , the main driver of our soon-to-be $20 trillion national debt. Yet ObamaCare is approaching a state of no return, of not going back, of irreversible government gains. It is now a creature of the IRS, who will have every American filling out a form about their insured or uninsured status, and who will penalize 6 million of us for not having a health plan.
Q: So?
A: Well, the Republicans at the top want ObamaCare reversed or repealed, but they can’t because nearly 13 million uninsured are now being subsidized in federal health exchanges,.
Republicans say the top pillars of ObamaCare – individual and employer mandates – will collapse, and the whole thing will come tumbling down. Democrats claim "massive disruption" would ensue, and hospitals and health markets would suffer terrible economic consequences.
The GOP claims ObamaCare is like Humpty-Dumpty. Critics say once Humpty-Dumpty falls off the Wall, all the President’s horses and all the President’s men won’t be able to put Humpty-Dumpty together again.
Q: Do you buy that argument?
A: No. A Peter Pan analogy is better. Peter Pan was the story of a boy who never grew up. As long as he could fly and sprinkle magic dust on everything, everything would be “fair,” and everything would come out OK for everybody. Everyone would have their "fair share"of society's cake and could eat it too.
Six of 10 Americans believe in Peter Pan and magic dust. If the Supreme Court disassembles federal subsidies, 60% of people in a Kaiser poll say government should restore the subsidies and Humpty Dumpty can be put together again.
Q: Oh, Guru, are there other factors that may destroy these fairy tale myths?
A: Two.
One is the power of smart phones and the Internet. In the last quarter, 75 million people bought Apple smartphones. These people, many of whom are millenials and middle class and many of whom resent redistribution of their incomes and health benefits, may change the system bottom-side up by demanding return and evidence for their dollar.
Two is the behavior of physicians. Nearly 50%, actually 46%, give ObamaCare a D or F grade, another 30% to 40% aren’t taking Medicaid or Medicaid patients, and 20% have either switched to cash only practices, dumped third parties, or are contemplating doing both.
If a fairy tale sounds too good to be true, it usually is. Life, you see, isn't fair. You have to work to make it fair, and Government, as hard as it tries, can't speak or act for you. Only you can.
Q: Why do you call yourself a Topsy-Turvy Medical Market Guru?
A: Because the medical markets are turning upside down. The top is where the bottom should be, and everything is inverted or reversed from where it ought to be. A guru, of course, is someone who knows everything about everything. That’s me.
Q: Explain. Please.
A: Well, everything is consolidating at the top, in hospitals, health exchanges, health plans, and government but they are decentralizing at the bottom in the form of patient-centered, consumer-driven care with removal of those “silos” between different parts of the health system. Everything in the future will be “coordinated” and dictated by data, evidence, and value, as defined from the top-down but resented from the bottom-up.
Q: Examples. Please.
A: Take hospitals. They’re getting bigger and bigger and will soon employ 70% of all doctors and 90% of young doctors, but hospitals are setting up offices and clinics outside their walls to make their services more convenient. Of course, all hospitals and all doctors will have electronic records. Meanwhile doctors at the bottom in private practice are a dying breed.
Take health exchanges. They are a perfect example of top-down government. By February 15, the end of their 2nd sign-up period, the exchanges will have 12.7 million members. Yet 250,000 doctors at the bottom have decided not to accept health exchange members.
Consider Medicaid. It is growing like Topsy. It will soon top 70 million membership. Even conservative states, like Indiana, are reeling in more Medicaid recipients. Yet some 30% to 40% of doctors, depending on the state, refuse to accept those in Medicaid or health exchange plans. And as many as 20% no longer accept new Medicare patients, who are growing in numbers at the rate of 10,000 a day. Bottoms-up are is down.
Think about ObamaCare as a whole. It’s a budgetary sink hole , the main driver of our soon-to-be $20 trillion national debt. Yet ObamaCare is approaching a state of no return, of not going back, of irreversible government gains. It is now a creature of the IRS, who will have every American filling out a form about their insured or uninsured status, and who will penalize 6 million of us for not having a health plan.
Q: So?
A: Well, the Republicans at the top want ObamaCare reversed or repealed, but they can’t because nearly 13 million uninsured are now being subsidized in federal health exchanges,.
Republicans say the top pillars of ObamaCare – individual and employer mandates – will collapse, and the whole thing will come tumbling down. Democrats claim "massive disruption" would ensue, and hospitals and health markets would suffer terrible economic consequences.
The GOP claims ObamaCare is like Humpty-Dumpty. Critics say once Humpty-Dumpty falls off the Wall, all the President’s horses and all the President’s men won’t be able to put Humpty-Dumpty together again.
Q: Do you buy that argument?
A: No. A Peter Pan analogy is better. Peter Pan was the story of a boy who never grew up. As long as he could fly and sprinkle magic dust on everything, everything would be “fair,” and everything would come out OK for everybody. Everyone would have their "fair share"of society's cake and could eat it too.
Six of 10 Americans believe in Peter Pan and magic dust. If the Supreme Court disassembles federal subsidies, 60% of people in a Kaiser poll say government should restore the subsidies and Humpty Dumpty can be put together again.
Q: Oh, Guru, are there other factors that may destroy these fairy tale myths?
A: Two.
One is the power of smart phones and the Internet. In the last quarter, 75 million people bought Apple smartphones. These people, many of whom are millenials and middle class and many of whom resent redistribution of their incomes and health benefits, may change the system bottom-side up by demanding return and evidence for their dollar.
Two is the behavior of physicians. Nearly 50%, actually 46%, give ObamaCare a D or F grade, another 30% to 40% aren’t taking Medicaid or Medicaid patients, and 20% have either switched to cash only practices, dumped third parties, or are contemplating doing both.
If a fairy tale sounds too good to be true, it usually is. Life, you see, isn't fair. You have to work to make it fair, and Government, as hard as it tries, can't speak or act for you. Only you can.
Monday, April 4, 2016
On
the basis of peer review survey, Modern Medicine has selected the 50 most
influential physician executives and
leaders in America. In this era of ObamaCare,
these leaders reflect the trends of
the time, namely, health care
consolidation into integrated health organizations(19), academic institutions (4) , hospital systems (6) , controlling government
agencies(9) large health plans (3) , various associations
(7) with special interests (2).
Sunday, April 3, 2016
Physician
Leadership and Physician Culture
Future
shock...the shattering stress and disorientation that we induce in individuals
by subjecting them to too much change in too short a time.
Alvin
Toffler (1928), Future Shock
To say physicians are undergoing cultural change is an
understatement. To say this change
represents “future shock” in an overstatement.
Nevertheless, among physicians, the need for cultural change
is profound. This change requires adjustments in thinking about clinical,
management, and leadership affairs. It
requires changes in thinking about individual physician performance and collaborative
physician performance.
Traditionally, physicians have handled complexity by specializing,
mastering individual clinical/academic skills, and celebrating this mastering. Physicians have shown a disinclination for
followship and collaboration. We stand
on our own two feet and nobody else’s.
We have focused on clinic/academic performance rather than organizational
leadership. We have been inattentive to
training and preparing for leadership. Our
general attitude has been that every physician puts on his/her pants the same
way, and you cannot and indeed, should not, differentiate leaders from
followers. In short, to paraphrase
George Orwell, all animals are equal, and no animal is more equal than the others.
But medical trends, they are a ‘changing, as Tim Norbeck and Walker Ray, MD,
president and CEO of the Physicians Foundation respectively, pointed out in a January Forbes article, “Four Critical Trends Physicians Must Keep
Top of Mind in 2016.”
These trends are : 1) evidence-based regulation; 2) health insurance market consolidation; 3) value-based care, 4) physician leadership. We cannot escape them, and we must collaborate to cope with them.
These trends are : 1) evidence-based regulation; 2) health insurance market consolidation; 3) value-based care, 4) physician leadership. We cannot escape them, and we must collaborate to cope with them.
Physician leadership calls for an understanding of
leadership skills more than management or technical clinical skills. It demands a whole new mindset. The Physicians’ Foundation knows this, and
so do a growing number of physician organizations
and MBA programs, who have set up
physician leadership development
programs for addressing and overcoming cultural and administrative barriers, for quality and performance reporting and
measurements, for adapting to
ICD-10 coding, and for coping
with the pressures of a rapidly changing
health system requiring collaboration
rather than individualism.
Leadership is a vast and amorphous subject. Most of us know leaders when we see them, but
leadership is a slippery subject to pin down.
Leadership takes personal, organizational, innovation, and
teamwork.
Leadership takes a
clarity of purpose, strategic
vision, building trust and credibility, persistence
when challenged by obstacles, political savvy, a positive attitude, praising and recognizing emerging leaders, self-confidence, formal education or experience in management
and leadership, and that elusive trait known as charisma.
Leadership takes disciplined passion, big ideas of where the future lies, seizing opportunities, creating a new organizational bandwagon, a comprehensible defined strategy, and
knowledge of your
limitations and the strengths of
others.
Leadership takes building an effective team, developing a measurement
system to know how one is doing, and knowing what is of value to patients and
what they need.
Leadership takes honesty, delegating to others, commitment, communication, a positive
attitude, creativity, intuition, inspiration,
and a flexible approach when things go wrong.
None of these things are safe and easy to do, but they are
what physician leaders must do.
Friday, April 1, 2016
Hospital
Immersion – Seeing Is Understanding
Sometimes you can’t explain something.
You have to see it to understand it, like fiendishly complicated deeply nuanced hospital care.
This was the premise of 2 physician hospital board members, who created “Immersion Day” for Mission Health, a 763 bed medical center in Ashville , North Carolina , a $1.6 billion enterprise.
This was the premise of 2 physician hospital board members, who created “Immersion Day” for Mission Health, a 763 bed medical center in Ashville , North Carolina , a $1.6 billion enterprise.
The 2 physicians describe the day in the March 31
edition of the New England Journal of
Medicine – “Immersion Day –
Transforming Governance and Policy by Putting on Scrubs.”
Their idea was simple and obvious - Have hospital board members, journalists,
legislators, and regulators put on hospital scrub suits for day and expose them
to the workings of the hospital to deepen their understanding of the workings
of the hospital, its complexities, and its costs.
As an American Indian once explained, “You have to walk a mile in another man’s moccasins
to get the smell and feel of what he
does.”
“Immersion Day” begins at 7:30 AM with a orientation and a
signing of confidentiality agreements, followed by exposure to pre-op care,
listening to patients’ stories, then watching the surgical team put the patient
to sleep, witnessing an operation, then joining rounds in the intensive care
unit, observing critically - ill patients, talking
there with nurse, hospitalists, and case managers, then going to
open-heart surgery suite, observing an operation, then rounding with
specialists, and watching hospitalists
struggle with entries into electronic health records or doing beside
procedures, and ending the 9 to 12 hour
day in the emergency room, as witnesses to the overcrowded controlled chaos with its unforgettable
moments.
Board members called their Immersion Day as “eye-opening and endlessly fascinating, “ “unforgettable and
humbling,” “the best-spent day of my life,” and “ Iearned more about hospitals
and health care in 10 immersion hours than 6 years sitting on the board.”
The 2 doctor authors
conclude” Deep immersion in the work of
our health system has strengthened governance and engendered trust in our
community, staff, and physicians, while elucidating health care for policy
makers.”
Once board members – manufacturers, investors, and bankers -
have been there and seen that, they know how a health system works. And they
understand the system’s complexity, the human nuances, the workflows and the choreography , the
opportunities for error, forces behind increasing costs, and why human good
flows from serving all patients regardless of ability to pay. Knowing intimately how the health system transforms the system by humanizing it and it creates better working relationships between the hospital board and the physician staff.
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